Friday, April 30, 2010

Flowchart of Communication Expectations

I am tired of constantly being expected to answer every email, SMS or every voice mail immediately.  Since when does sending an email off to someone guarantee delivery and transfer of responsibility? I created a flowchart to set expectations of when you will get a response  for a particular form of communication:

So no more telling me I emailed you the thing and I expected it today, when you never even got a confirmation that I received it at all!  If its really important, then one should get off their butts and talk to that person directly, or pick up your phone.  Something is obviously not important if you don't put in the effort yourself to communicate its importance.

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